Effective Date: January 1, 2024

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By opting into SMS/text messages from Frontline Mortgage Group through a website form, verbal consent, email, client intake form, mortgage inquiry, application process, or by texting us first, you agree to receive SMS/text messages from Frontline Mortgage Group.

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These SMS Terms and Conditions apply to text messages sent by Frontline Mortgage Group to clients, prospective clients, applicants, and individuals who have requested mortgage related information or services.

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1. Types of SMS Messages You May Receive

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You may receive SMS/text messages related to:

Mortgage inquiries and pre approval requests.

Mortgage applications, renewals, refinances, purchases, and client service requests.

Mortgage file updates and next steps.

Appointment confirmations, reminders, and scheduling.

Document reminders and missing information requests.

Follow up on services you requested.

One to one client service conversations.

We do not use SMS for cold marketing, purchased lead lists, or unrelated third party promotions.

 

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2. Message Frequency

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Message frequency may vary depending on your inquiry, application, appointment, mortgage file status, or service request.

 

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3. Message and Data Rates

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Message and data rates may apply. Charges are determined by your mobile carrier and your mobile phone plan.

 

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4. Opt Out Instructions

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You may opt out of SMS/text messages at any time by replying STOP to any message.

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After you reply STOP, we may send a confirmation message that you have been unsubscribed. After that, you should no longer receive SMS/text messages from us unless you provide consent again.

 

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5. Help Instructions

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For assistance, reply HELP to any message or visit our website at: https://www.frontlinemortgagegroup.com/

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6. Privacy

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Your privacy is important to us.

 

SMS consent is not shared with third parties or affiliates.

 

We do not sell, rent, or share SMS consent with third parties for marketing purposes.

 

For more information about how we collect, use, disclose, and protect personal information, please review our Privacy Policy at: https://www.frontlinemortgagegroup.com/privacy-policy

 

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7. Consent Is Not a Condition of Service

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Your consent to receive SMS/text messages is not a condition of obtaining mortgage services from Frontline Mortgage Group. You may communicate with us by phone, email, or other available methods instead.

 

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8. Supported Carriers and Delivery

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SMS/text message delivery is subject to your mobile carrier and network availability. We are not responsible for delayed or undelivered messages.

 

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9. Changes to These SMS Terms

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We may update these SMS Terms and Conditions from time to time. The updated version will be posted on our website with a revised effective date.

 

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10. Contact Us

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Frontline Mortgage Group
 

Website: https://www.frontlinemortgagegroup.com/
Email: admin@frontlinemortgagegroup.com
Phone: 1-866-784-2438